Returns & Exchanges

At CASSON, we want you to be completely satisfied with your home decor and furniture selections. If a piece doesn't perfectly fit your space, we offer a 30-day return window for most items in their original condition.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully repackage your items in their original protective materials to ensure they remain undamaged during transit.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing